Refund policy

As our products are custom printed and made to order, we do not accept returns or exchanges. However, if your item arrives damaged or defective, please contact us within 14 days.

To start a return, you can contact us at our contact form.

You can always contact us for any return question at our contact form. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We do not offer traditional exchanges since every item is custom printed. if your item is damaged or defective, please contact us for a replacement.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Please contact us via our contact form to submit your request for defective or damaged custom items.

Refunds
Once your damage or defect claim is verified via photo, we will process your refund. The refund will be automatically issued to your original payment method within 10 business days.